“While I appreciate the team finding a way to repair my AC the next day, even with having to order parts, the concern is more with how they left my home. Plastic foot covers were on, but when they left, there was a round stain on my carpet at the bottom of my stairs, looks like they put a can of something down that wasn't wiped off on the bottom. The upstairs white railing had black dirt, hand-prints, and sticky stuff on it. The upstairs wall under the attic entrance was filthy, black hand smudges all along the wall. Loose parts outside my garage door were left. Have pictures if someone from BAC is interested.”
– Steve O.