“Alejandro G., Dennise M., Habiel H. and Jose Enrique P. were the technicians handling the installation of my new air conditioner unit. They were very punctual, and started immediately removing the old unit, replacing with the new. Very knowledgeable and Denise explained every step of the way. I was very impressed that they put mats from my front door to the attic access. And covered everything in the immediate area below the access with plastic. In other areas, they wore booties. That was so very much appreciated. And they were all so very nice and polite. Dealing with them was truly a pleasure. It was an all day job, deemed to be a difficult installation. These guys were great.”
“Jesse D reviewed all of my options for a new unit after a tech had been out here earlier, my 33 yr old unit no longer worked. He was on time, even tried to come earlier but I failed to pick up the messages. Jesse was extremely knowledgeable about the different systems. He also agreed to refund the charges for their last few visits in the past month towards the new unit. He gave me every discount I was eligible for. I didn’t do any shopping with other ac companies. I may have paid a bit more with Beyer but have had exceptional service with Beyer Plumbing. I know they do good quality work and stand behind it.”
“My ac unit quit working, Jose G came out to take a look. My unit was 33 years old. Motor went out and I didn’t want to put the money into unit that old. Jose did a great job keeping me informed. He even facilitated an appointment with Jesse T regarding a new system. Always very professional, on time.”
“We recently had to replace our existing HVAC system and chose Beyer Boys for the work due to our previous positive experience with their plumbing division. We were treated fairly and with courtesy from our initial contact and request for quote until the successful conclusion of their work and, although there was an issue early in the installation early on, everyone we dealt with at Beyer Boys bent over backwards to help us resolve it. The end result is a system that works as advertised and we couldn't be more pleased.
It needs to be mentioned that the people who helped us with our new unit, beginning with Tim in Sales and including the several maintenance technicians who were subsequently involved with us, were courteous and polite from beginning to end and were highly responsive to our needs. We found their dedication to customer satisfaction to be outstanding in every way, and will not hesitate to use them for our HVAC needs in the future.
Phillip F”