“J.W. came on time this morning to handle the thermostat situation. He took care of the problem with courtesy and professionalism.”
“Alejandro G., Dennise M., Habiel H. and Jose Enrique P. were the technicians handling the installation of my new air conditioner unit. They were very punctual, and started immediately removing the old unit, replacing with the new. Very knowledgeable and Denise explained every step of the way. I was very impressed that they put mats from my front door to the attic access. And covered everything in the immediate area below the access with plastic. In other areas, they wore booties. That was so very much appreciated. And they were all so very nice and polite. Dealing with them was truly a pleasure. It was an all day job, deemed to be a difficult installation. These guys were great.”
“We recently had to replace our existing HVAC system and chose Beyer Boys for the work due to our previous positive experience with their plumbing division. We were treated fairly and with courtesy from our initial contact and request for quote until the successful conclusion of their work and, although there was an issue early in the installation early on, everyone we dealt with at Beyer Boys bent over backwards to help us resolve it. The end result is a system that works as advertised and we couldn't be more pleased.
It needs to be mentioned that the people who helped us with our new unit, beginning with Tim in Sales and including the several maintenance technicians who were subsequently involved with us, were courteous and polite from beginning to end and were highly responsive to our needs. We found their dedication to customer satisfaction to be outstanding in every way, and will not hesitate to use them for our HVAC needs in the future.
Phillip F”