“Customer service representative Jason Grubbs responded to my emergency call on a Saturday night about 9:30 PM to help with an issue that was caused by another company that resulted in a downstairs room being flooded. He finally figured it out to be a busted drain line and it was very difficult to find because everything is in the attic and very inaccessible. He was awesome, not leaving until he figured out where the problem was. I had no air conditioner in a 100 degree outside environment. He was very professional with a very good and dedicated attitude to fixing this problem. I highly recommend Beyer air conditioning and Jason Grubbs to any and everyone. Thank you so much”
“Victor S was courteous and professional. Victor explained where my AC system numbers were with pictures and provided ranges of operation of where it should be. I will request Victor for future visits. I feel he is honest and performed his job extremely well!”
“Last week my heat pump quit working and Beyer boys sent repair tech Brody out to my house to assess the problem. Brody quickly figured out that I had a faulty thermostat and promptly replaced it and explained how it worked. Brody also checked my air handler and heat pump to make sure everything was working properly before departing my house. You are lucky to have such a dedicated and professional employee.”
“I would like to thank Jason for doing a nice job tuning up my heater for the cold days ahead.
In addition to the standard tune-up, Jason replaced my ultra-violet light to get a handle on the mold that was starting to grow inside my unit.
Jason was very professional and were friendly (even though he’s a Kansas City Chiefs fan).
The Beyer Boys continue to keep the a/c & heating units running at peak efficiency. Thanks again Jason.
I was unable to post a review on Google, so feel free to share my review over there.
Respectfully – Ron Miller”
“The report that I received from your technician did not provide any comments as to what he did and what he found. He just checked categories, which does not give me information.
For the large fee that I pay every year, I expect a description of the work that was done and a description of the status of my entire system, not just colored category checklists.
David DeWall, 31 Inwood Manor, San Antonio”
“We recently had to replace our existing HVAC system and chose Beyer Boys for the work due to our previous positive experience with their plumbing division. We were treated fairly and with courtesy from our initial contact and request for quote until the successful conclusion of their work and, although there was an issue early in the installation early on, everyone we dealt with at Beyer Boys bent over backwards to help us resolve it. The end result is a system that works as advertised and we couldn't be more pleased.
It needs to be mentioned that the people who helped us with our new unit, beginning with Tim in Sales and including the several maintenance technicians who were subsequently involved with us, were courteous and polite from beginning to end and were highly responsive to our needs. We found their dedication to customer satisfaction to be outstanding in every way, and will not hesitate to use them for our HVAC needs in the future.
Phillip F”
“Ernan went above and beyond to help me correct a condensation leak to the secondary line of my a/c system | had for two years – I appreciate the down right professionalism.”